Sistema de gestión de calidad del servicio : sea líder en mercados altamente competidos / (Registro nro. 84332)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00971nam a22002655i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 1308 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240210191928.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 050629s2007 ck am 000 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-958-648-502-9 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CO-CtgIUMC |
| Language of cataloging | spa |
| Transcribing agency | coctgiumc |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| Item number | R621 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Riveros Silva, Pablo Emilio. |
| 245 10 - TITLE STATEMENT | |
| Title | Sistema de gestión de calidad del servicio : sea líder en mercados altamente competidos / |
| Statement of responsibility, etc. | Pablo Emilio Riveros Silva. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3 ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Bogotá : |
| Name of publisher, distributor, etc. | Ecoe Ediciones |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | 20100812 17:18:55 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 340 páginas : |
| Other physical details | il., fonodiscos. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Textos universitarios. Aárea administración |
| 590 4# - LOCAL NOTE (RLIN) | |
| Local note | Eje. 1/Reposición/Reemplaza el libro principios de administración de Terry/Estudiante Yina Carrillo/2009 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Calidad total en administración. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Control de calidad. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relaciones con los clientes. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Aseguramiento de la calidad. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Libros |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Total renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Institución Universitaria Mayor de Cartagena - Sede Avenida | Institución Universitaria Mayor de Cartagena - Sede Avenida | 02/11/2024 | 1 | 1 | 658.562 R621 | 007042 | 05/06/2025 | 09/16/2024 | 02/11/2024 | Libros |