Blattberg, Robert C., 1942-

Data base marketing analyzing and managing customers / [electronic resource] : Robert C. Blattberg, Byung-Do Kim, Scott A. Neslin. - 1 recurso en línea (xxiv, 871 p.) : ilustraciones en color. - International series in quantitative marketing, 18 0923-6716 ; .

Description based on print version record.

Incluye referencias bibliográficas e índice.

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Mode of access: World Wide Web.

9780387725796 9780387725789 (hbk)


Perfíl del consumidor.
Bases de datos en mercadeo.

658.872 / B644