Database marketing analyzing and managing customers / [electronic resource] :
Robert C. Blattberg, Byung-Do Kim, Scott A. Neslin.
- New York : Springer, 2008. 2008.
- xxiv, 871 páginas : ilustraciones en color.
- International series in quantitative marketing, 18 0923-6716 ; .
Description based on print version record.
Incluye referencias bibliográficas e índice.
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Mode of access: World Wide Web.
9780387725789 (hbk) 9780387725796
Perfíl del consumidor. Bases de datos en mercadeo.