Blattberg, Robert C., 1942-

Database marketing analyzing and managing customers / [electronic resource] : Robert C. Blattberg, Byung-Do Kim, Scott A. Neslin. - New York : Springer, 2008. 2008. - xxiv, 871 páginas : ilustraciones en color. - International series in quantitative marketing, 18 0923-6716 ; .

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9780387725789 (hbk) 9780387725796


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