Servicio al cliente para dummies: La más completa guía para prestar al cliente un servicio excelente y garantizar el eéxito en sus negocios / (Registro nro. 84295)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00695nam a22002055i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 5058 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240210191926.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 050623s2001 ck 000 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 958-04-6092-2 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CO-CtgIUMC |
| Language of cataloging | spa |
| Transcribing agency | coctgiumc |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | L538 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Leland, Karen. |
| 245 10 - TITLE STATEMENT | |
| Title | Servicio al cliente para dummies: La más completa guía para prestar al cliente un servicio excelente y garantizar el eéxito en sus negocios / |
| Statement of responsibility, etc. | Karen Leland, Keith Bailey ; traducción Affan Buitrago. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Bogotá : |
| Name of publisher, distributor, etc. | Norma |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | 20090730 00:00:00 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 348 páginas. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Serie para Dummies |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Servicio al cliente. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Libros |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Institución Universitaria Mayor de Cartagena - Sede Centro | Institución Universitaria Mayor de Cartagena - Sede Centro | 02/11/2024 | 658.812 L538 | 006349 | 05/06/2025 | 02/11/2024 | Libros |