50 reglas para mantener contentos a sus clientes / (Registro nro. 80728)
[ vista simple ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00801nam a22002535i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 3083 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240210191609.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 050611s1989 mx 000 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 968-422-513-X |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | CO-CtgIUMC |
| Language of cataloging | spa |
| Transcribing agency | coctgiumc |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | P831 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Poppe, Fred C. |
| 245 10 - TITLE STATEMENT | |
| Title | 50 reglas para mantener contentos a sus clientes / |
| Statement of responsibility, etc. | Fred C. Poppe ; traducción Roberto A. Haas G. ; dibujos de Debra Solomon. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | México : |
| Name of publisher, distributor, etc. | McGraw-Hill |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | 20090730 00:00:00 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 72 páginas. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Serie de mercadotecnia |
| 500 ## - GENERAL NOTE | |
| General note | Incluye bibliografía. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Servicio al cliente |
| General subdivision | Manuales. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relaciones públicas. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Solomon, Debra, il. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hass Garcia, Roberto, Andres, tr. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Libros |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Institución Universitaria Mayor de Cartagena - Sede Centro | Institución Universitaria Mayor de Cartagena - Sede Centro | 02/11/2024 | 658.812 P831 | 004467 | 05/06/2025 | 02/11/2024 | Libros |